Privacy Policy

Scope

This privacy policy applies to the website of Lemon Agency Ltd (“Lemon Agency”) for the domain name www.lemonagency.com (“Website”). Lemon Agency takes your privacy seriously. This website privacy policy issued by Lemon Agency (“Privacy Policy”) covers the collection, processing, and other use of personal data under the Mauritian Data Protection Act 2017 (“DPA”) and the General Data Protection Regulation (EU) 2016/679 (“GDPR”) for information provided by you when accessing this Website. By accessing this Website, you accept this Privacy Policy and consent to our collection, storage, use, and disclosure of your personal information as described herein.

Information We Collect

We collect information from you in the following ways:
  • When you fill out an online form on the Website.
  • Through cookies and similar tracking technologies (see section below).
  • When you register on the Website or send your CV for a job application.
When completing an online contact form, you may be asked to enter details such as your name, email address, mailing address, phone number, or other relevant information.

Use of Your Information

The information collected from you may be used for the following purposes:
  • Responding to your inquiries in a timely manner.
  • Processing application forms or job applications.
  • Customizing and improving your browsing experience on the Website.
Any personal data collected shall solely be used for the purposes for which it was intended. Please note that any personal information collected may be retained for a specified period, after which it will be deleted in accordance with the DPA, unless you request its deletion by contacting our Data Protection Officer (“DPO”) via email or post. It may be possible that Lemon Agency transmits the information collected from you to persons within its affiliated businesses to better respond to your inquiries or process a job application.

Disclosure of Your Information

No disclosure of your personal information will be made to any organization or authority unless the procedures outlined in the DPA have been followed or if required by law or other regulations.

Security of Information

The transmission of information via the Internet or email is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee absolute security during transmission. Any such transmission is at your own risk. Once we receive your personal data, we implement strict procedures and security measures to prevent unauthorized access.

Cookies

We use cookies and similar tracking technologies to monitor activity on our Website and store certain information. Cookies are small data files that may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device. You can configure your browser to refuse cookies or to notify you when a cookie is being sent. However, disabling cookies may limit your ability to use some portions of our Website.

Confidentiality

All employees of Lemon Agency, including those within its affiliates and business units, who have access to and process personal data, are legally obligated to respect the confidentiality of the personal data collected via the Website, in accordance with the DPA.

Access to Your Personal Data

You may contact us at any time to inquire whether Lemon Agency holds your personal data. You may do so by reaching out to our Data Protection Officer (“DPO”) via: Lemon Agency may require proof of identity or other forms of verification before processing your request. Once all requirements are met, we will endeavor to provide a copy of the personal data held about you free of charge where practicable. You also have the right to:
  • Modify the permissions you have given us regarding how we use your data.
  • Request that we remove all personal data records that we hold relating to you.
Similarly, we provide the option to rectify or update any inaccurate data upon request.

Privacy of Children

Lemon Agency does not knowingly collect personally identifiable information from anyone under the age of 18 (“Children”). If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact our Data Protection Officer accordingly. If we become aware that we have collected personal data from a child without verified parental consent, we will take steps to remove that information from our servers.

Website Privacy Policy Only

This Privacy Policy applies only to information collected through our Website and not to information collected offline or through other means.

Links to Other Sites

Our Website may contain links to third-party websites that are not operated by us. Clicking on a third-party link will direct you to that third party’s website. We strongly advise you to review the Privacy Policy of every website you visit. Lemon Agency has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites, even if they are linked from our Website.

Legal Framework

This Privacy Policy is governed by the Laws of the Republic of Mauritius, including the DPA and any other relevant legislation and regulations.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page. You are advised to review this Privacy Policy periodically for any updates. Changes to this Privacy Policy shall become effective as of the date they are published on the Website.

Contact Us

If you have any questions regarding this Privacy Policy, you may contact our Data Protection Officer via: Email: [email protected] Post: P.O. Box 53, Vacoas, Mauritius Phone: +230 606 0264
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